Issues with our Standard recruitment partner

Incident Report for Ballpark

Resolved

This incident has been resolved.
Posted Apr 30, 2025 - 14:40 UTC

Monitoring

Our partner has now resolved the technical issue with their system. We'll monitor responses coming from Standard studies.
Posted Apr 30, 2025 - 14:09 UTC

Investigating

The panel that provides Standard recruitment participants is experiencing technical issues. They're working to identify and address the issue, in the meantime you may experience delays in Standard recruitment orders being fulfilled.
Posted Apr 30, 2025 - 13:50 UTC