Response table and Summary update delays

Incident Report for Ballpark

Resolved

This incident has been resolved.
Posted Nov 23, 2022 - 23:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 23, 2022 - 23:05 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 23, 2022 - 23:02 UTC

Update

We are continuing to investigate this issue.
Posted Nov 23, 2022 - 23:00 UTC

Investigating

Since around 5pm today there has been issues with responses being processed and summary reports generated. No data has been lost but there is a delay in responses and their details syncing to the response table and summary systems.
Posted Nov 23, 2022 - 23:00 UTC
This incident affected: Response system.