We are staying in maintenance mode while we complete some further checks before we resume full service. We'll keep you updated on our progress.
Posted May 17, 2025 - 11:57 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 17, 2025 - 10:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted May 17, 2025 - 09:21 UTC
Scheduled
We're upgrading our participant onboarding and recording setup flow to ensure high quality responses in your research studies.
During these times, participants will not be able to start or complete sessions on Ballpark studies.
If participants might try to complete a response during maintenance, we recommend pausing your studies (Settings > Pause) until maintenance is completed.
Posted May 17, 2025 - 09:21 UTC
This scheduled maintenance affected: Response system, Ballpark Builder, GraphQL Platform API, Video Streaming API, and Figma.