Response processing delay

Incident Report for Ballpark

Resolved

This incident has been resolved.
Posted Dec 12, 2025 - 01:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2025 - 01:06 UTC

Identified

The source of the problem has been identified and a fix has been rolled out. Once applied a backfill of all affected responses will be run.
Posted Dec 11, 2025 - 09:17 UTC

Investigating

We are investigating an issue where some results and responses are not fully processing.
All response data is being captured and stored correctly; however, it is not currently flowing through our aggregation and reporting systems.
Posted Dec 11, 2025 - 08:24 UTC
This incident affected: Response system.