Participant video streaming issues

Incident Report for Ballpark

Resolved

The video streaming system has remained stable for several hours and is now operating normally. We will continue to monitor the service closely to ensure ongoing performance.
Posted Apr 29, 2025 - 21:57 UTC

Monitoring

Video streaming is resuming regular service. We'll keep monitoring in place to ensure stability.
Posted Apr 29, 2025 - 18:00 UTC

Investigating

Our realtime video provider is having technical issues with connections failing for users. This is leading to intermittent failures with video, audio and screen recordings. We're currently investigating ways to mitigate this issue.
Posted Apr 29, 2025 - 15:49 UTC
This incident affected: Video Streaming API.